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IT support

Your website and tools, always on

Maintenance, backups, monitoring and security so your website and digital tools work every single day.

WordPress
Backups
Security
Monitoring
Archie team member providing support from a laptop
Always live

Is it for you?

If any of this sounds familiar, let's talk

01

Your website hasn't been updated in months.

02

You're worried about being hacked or losing data.

03

You need someone to call when something breaks.

What's included

Peace of mind every month

Updates

WordPress, plugins and themes kept up to date and tested.

Backups

Backups stored off the server.

Monitoring

We'll alert you if your website stops responding.

Security and malware

Protection, scans and clean-up if anything happens.

Minor changes

Tweaks to text, images and settings.

Support for your team

We help you with your digital tools.

How we get started

How we look after your website

1

Step 1

Assessment

We check the state of your website and tools.

2

Step 2

Bringing it up to date

We update, secure and back up.

3

Every month

Maintenance

Updates, backups and ongoing monitoring.

4

Every month

Report

We tell you what we did and what we recommend.

Frequently asked questions

Questions about support

We'll let you know and restore it from the latest backup.

Backups are carried out daily, weekly, fortnightly or monthly. It all depends on the tool’s requirements and the support plan you have signed up for.

Yes. First we run an assessment and bring it up to date.

Your website, always live

We'll assess your website and tell you what it needs.